IT Program Manager
Core
Manage the digital platforms and MarTech ecosystem enabling fundraising and supporter engagement for a global humanitarian organization.
Role type
Senior IT Program Manager (MarTech)
Builds
Donation and e-commerce platforms, website CMS, Salesforce CRM, email marketing, and SMS platforms
Domain
Non-profit / Humanitarian / Marketing Technology
Deliverable
product features
Required skills
IT program management, Agile/Scrum facilitation, stakeholder management, budget and vendor management, business analysis, risk management, roadmap planning
Preferred skills
Experience with Fundraise Up, Springboard, Drupal, Salesforce, Pardot, Databricks, non-profit fundraising processes, SDLC methodologies, Microsoft Office suite
Technologies
Jira, Monday.com, Fundraise Up, Springboard, Drupal, Salesforce, Pardot, Databricks, Mobile Commons, Mogli, Stripe, PayPal
Responsibilities
Drive end-to-end program delivery for multiple concurrent MarTech initiatives, champion Agile ways of working as Scrum Master, keep stakeholders informed and aligned, manage budgets and vendors, lead business analysis activities, manage risk proactively, shape the product and project roadmap
Seniority
Senior, hands-on IC