Digital Community Liaison (Dari and Pashto)
Core
Support the Settle In digital platform (website, app, social media) by interacting with refugees and newcomers via private messaging and comments to provide information, clarify content, and offer empathetic support.
Role type
Digital Community Liaison (Refugee Resettlement)
Builds
Information and support services for refugees resettling to the United States via Settle In platforms
Domain
Humanitarian aid / Refugee resettlement / Digital community management
Deliverable
client delivery
Required skills
Fluent in English, Dari, and Pashto; Social media management (Facebook); Content translation and localization; Community moderation; Cultural orientation knowledge; Data collection for monitoring and evaluation
Preferred skills
Experience in refugee resettlement or immigration pathways
Technologies
Facebook, Microsoft Suite, Windows
Responsibilities
Reply to messages and comments on Settle In social media platforms; Translate articles, video scripts, and posts into Dari and Pashto; Record live event audio and video scripts; Propose new content topics based on user feedback; Contribute to a multilingual FAQ document; Support collection of monitoring and evaluation data
Seniority
Entry-level to Mid-level, hands-on IC