Member Support Consultant
Core
Sales Consultant driving new memberships, member retention, and club operations at a fitness center.
Role type
Sales Consultant (Member Support Consultant)
Builds
New memberships and member retention programs
Domain
Fitness and Health Clubs
Deliverable
product features
Required skills
Sales, lead generation, customer service, problem solving, communication, First Aid & CPR certification
Preferred skills
Tenacity, rapport building, empathy, influence
Responsibilities
Proactively contribute to club sales budget utilising sales promotions and referrals campaigns, Generating and converting high-quality sales leads through community outreach, Achieving the required number of lead contacts via telephone to maximise sales opportunities, Providing sales presentations and tours to prospective members, Creating great member journeys via positive and personalised interactions, Opening and closing the club as per the club roster, Active involvement in member retention programs, Regular service calls to new and existing members to keep them engaged in their journey
