Initial Resettlement Caseworker
Core
Provide trauma-informed resettlement services to refugees and immigrants to ensure their safety, dignity, and self-sufficiency upon arrival in the US.
Role type
Senior IC caseworker (humanitarian services)
Builds
Individualized self-sufficiency plans and service delivery for newly arrived refugees
Domain
Humanitarian aid / Refugee resettlement
Deliverable
client delivery
Required skills
Case management, needs assessment, plan development, resource coordination, data entry, reporting, relationship building, multi-tasking, problem-solving
Preferred skills
Experience with refugee/immigrant populations, fluency in Dari/Farsi/Pashto, volunteer management
Technologies
IRIS, Efforts to Outcomes (ETO), Microsoft Office
Responsibilities
Coordinate pre- and post-arrival services (housing, food, medical, transportation), conduct intake assessments, distribute financial assistance, apply for public benefits, refer to medical/mental health services, monitor client progress, document interactions, transport clients
Seniority
Mid-level, hands-on IC