Director
Core
Lead the transformation of the Global IT Capability Center (GIC) into a dedicated delivery model, serving as the single point of contact for Marmon business groups to translate demand into scoped, estimated, and prioritized work across enterprise applications, security, data, and infrastructure.
Role type
Senior IC Director of Enterprise Solutions & IT Delivery
Builds
A capability center model delivering projects and outcomes through shared capability pods for Marmon's business groups.
Domain
Industrial manufacturing / IT Service Management / Enterprise Architecture
Required skills
Strategic change management, outcome-based delivery leadership, commercial discipline (cost-to-serve, pricing), stakeholder management in multi-business enterprises, delivery governance, resource allocation, PMO establishment, vendor management.
Preferred skills
Experience in global capability centers or captive shared services, manufacturing industry IT exposure, familiarity with SAP, Microsoft Dynamics 365, Epicor, Microsoft Fabric.
Technologies
SAP, Microsoft Dynamics 365, Epicor, Microsoft Fabric
Responsibilities
Serve as the single accountable point of contact for all Marmon business IT demand; run structured intake and triage processes; prioritize competing demand transparently; build trusted relationships with group IT leaders; define and hold service levels for run and build work; establish delivery KPIs and reporting cadences; own the commercial framework for GIC-delivered solutions; design and staff capability pods; develop pod leads into accountable delivery owners.
Seniority
Director, strategic leadership & operational execution