Technical Trainer
Core
Design and deliver technical training programs for field technicians, support contacts, and service agents servicing Marmon Foodservice Technologies brands.
Role type
Technical Trainer (Instructional Design & Delivery)
Builds
Blended learning programs, training manuals, on-the-job aids, and virtual/in-person workshops for technical teams.
Domain
Industrial manufacturing / Foodservice equipment / Technical training
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Instructional design, e-learning development, virtual facilitation, mechanical/technical concept translation, public speaking, stakeholder collaboration, project coordination
Preferred skills
Manufacturing environment experience
Technologies
E-learning platforms, video production tools, webinar software, LMS
Responsibilities
Design training materials for field technicians and support staff, conduct learning needs assessments, collaborate with engineering teams on new products, run virtual webinars and Q&A sessions, coordinate in-person hands-on workshops, manage third-party training developers
Seniority
Mid-Senior level (5+ years experience)