Global Engagement Lead
Core
Shape and deliver engaging global content and activities connecting Operations colleagues across locations.
Role type
Global Engagement Lead (Operations)
Builds
Global engagement plans, campaigns, and activities for the Operations community
Domain
Corporate HR / Employee Engagement
Deliverable
product features
Required skills
Employee engagement strategy, internal communications, budget management, project management, stakeholder management, event facilitation, content creation, network building, data analysis
Preferred skills
Experience in travel, operations, contact centre, or service environments
Technologies
N/A
Responsibilities
Develop and own the global Operations engagement plan; create compelling engagement content; produce written and visual materials; build and support a global network of Engagement Champions; coordinate local delivery of global themes; manage the global engagement budget; facilitate on-site engagement initiatives in Manila; gather participation data and feedback; partner with Operations, Talent & Culture, and Internal Communications teams; ensure activities reflect diverse workforce needs.
Seniority
Mid-Senior, hands-on IC
