Operations Improvement Specialist
Core
Support priority operational initiatives, systems, and processes from concept through implementation, adoption, and transition to operations by developing practical workflows, resources, and enablement materials.
Role type
Operations Improvement Specialist (Implementation & Enablement)
Builds
Practical workflows, business rules, procedures, process maps, job aids, user guides, and learning materials for field and operational teams.
Domain
Construction / Industrial Operations / Project Management
Required skills
Operations-first mindset, practical construction/field experience, stakeholder coordination, requirements gathering, gap analysis, risk identification, content development, plain language writing, project coordination, facilitation, knowledge management.
Preferred skills
Experience with implementation readiness, operational adoption, e-learning, video/screen capture, process mapping, learning management systems, data visualization, content development.
Technologies
Microsoft Word, PowerPoint, Teams, SharePoint Online, Microsoft 365
Responsibilities
Translate approved priorities into practical workflows and business rules; coordinate implementation, validation, rollout, and post-implementation improvement activities; develop operational resources like procedures and user guides; identify implementation risks and dependencies; publish and maintain content in SharePoint/Workday; support training and adoption activities.
Seniority
Mid-level, hands-on IC