Event Programming Specialist
Core
Support Ticketmaster clients in event management by building events, inputting data into ticketing systems, and resolving technical errors for music, sports, theatre, and festivals.
Role type
Event Programming Specialist (IC)
Builds
Event configurations and data entries for Ticketmaster ticketing systems
Domain
Ticketing & Event Management
Deliverable
product features
Required skills
Data entry, event configuration, error resolution, stakeholder communication, procedural adherence, client training, system troubleshooting
Preferred skills
Knowledge of entertainment/sports business, familiarity with TM1 product suite, mentoring
Technologies
Microflex, Salesforce, Microsoft Office suite
Responsibilities
Program events with accuracy according to SOPs; Input and verify event data in ticketing systems; Resolve client issues and technical system errors; QA event configurations; Train clients on self-service tools; Facilitate requests between internal departments
Seniority
Individual Contributor