CareerPlan

Digital Marketing and Transformation, Specialist

Kuala Lumpur, MY-AIA MalaysiaFull-time2026-11-10

Core

Drive strategic transformation initiatives, business improvements, and enhancement programmes across the marketing ecosystem by acting as a bridge between business stakeholders, delivery teams, and supporting functions.

Role type

Senior Business Analyst / Transformation Specialist

Builds

Business solutions, project plans, governance materials, and portfolio reports for marketing transformation initiatives

Domain

Insurance / Financial Services / Digital Transformation

Required skills

Business analysis, Solution development, Project coordination, Stakeholder management, Governance support, Requirements gathering, Process optimization, Workshop facilitation, Risk management

Preferred skills

Insurance domain experience, Digital transformation experience, Analytics exposure, Power BI, SQL, Agile/Waterfall methodologies

Technologies

Power BI, SQL

Responsibilities

Partner with stakeholders to understand business priorities and challenges; Gather, analyse, and document business requirements for transformation initiatives; Develop practical business solutions addressing operational needs and customer experience; Develop and maintain project plans, milestones, and timelines; Track progress, risks, issues, and dependencies across initiatives; Support portfolio tracking, reporting, and governance forums; Facilitate workshops and requirement sessions with relevant stakeholders.

Seniority

Mid-Senior, hands-on IC