Analyst, Agency Management
Core
Administer Maintenance of Contracts (MOC) assessments, promotion evaluations, and agency performance monitoring to drive productivity.
Role type
Analyst, Agency Management
Builds
Agency performance reports and operational support
Domain
Insurance / Agency Administration
Deliverable
dashboards & analysis
Required skills
MOC assessment, promotion evaluation, agency performance monitoring, policy reassignment, data interpretation, report preparation, Microsoft Excel, Microsoft PowerPoint, stakeholder coordination
Responsibilities
Perform MOC assessments and promotion evaluations, monitor agency team performance against indicators, prepare regular reports on MOC and agency performance, manage policy reassignment processes, communicate assessment outcomes, assist in developing agency management SOPs