Senior Manager, Cloud Services
Core
Strategic leadership role defining, governing, and delivering cloud operations capabilities across AIA's enterprise Azure-based cloud platform to ensure end-to-end service reliability, operational excellence, and cost efficiency.
Role type
Senior Manager, Cloud Operations (Strategic Leadership)
Builds
Enterprise Azure-based cloud platform services for Group Office and Local Business Units
Domain
Insurance / Cloud Operations / Azure
Required skills
Cloud operations leadership, team management and coaching, technical standards enforcement, incident management, vendor management, risk management, stakeholder partnership, cost optimization, automation, business continuity planning
Preferred skills
Azure expertise, global team leadership, strategic influence
Technologies
Azure
Responsibilities
Lead 24/7 cloud operations ensuring reliable service delivery; Lead and develop high-performing teams through coaching and performance management; Establish and enforce technical standards and operational best practices; Ensure cloud platform stability through proactive monitoring and automation; Manage operational risks and ensure business continuity; Lead resolution of high-severity incidents; Partner with stakeholders to align operational priorities; Drive operational improvement initiatives; Manage service providers and vendors.
Seniority
Senior, hands-on IC with strategic leadership
