Agency Innovation & Technology, Specialist
Core
Product Owner driving the strategy, backlog, and delivery of agency recruitment and financing technology platforms (AIA Recruiter, Career Presenter, Agent Financing Dashboards) to support the insurance distribution channel.
Role type
Product Owner (Agency Distribution Technology)
Builds
Agent Recruitment and Agency Financing applications and dashboards
Domain
Insurance / Financial Services
Required skills
Product ownership, Agile/SDLC management, requirement gathering, UAT strategy, production support, gap analysis, stakeholder management, project governance
Preferred skills
Hands-on troubleshooting, 360-degree impact analysis, managing small teams
Technologies
AIA Recruiter, Career Presenter, Agent Financing Dashboards
Responsibilities
Oversee strategic direction and operations of agency distribution technology systems; manage product backlog and drive delivery of complex requirements in an Agile environment; conduct gap analysis and recommend solutions to improve agency metrics; ensure system stability and availability for business continuity; manage production support and BAU processes; support management team changes via helpdesk and internal team guidance.
Seniority
Senior, hands-on IC
