Digital Experience, Senior Principal
Core
Senior business transformation professional driving digital experience initiatives to enhance customer acquisition, engagement, and lifetime value in the insurance and healthcare sectors.
Role type
Senior Principal, Business Transformation & Digital Experience
Builds
Digital platforms, customer journeys, and data-driven engagement solutions for insurance and healthcare customers
Domain
Insurance, Healthcare, Financial Services
Deliverable
product features
Required skills
Strategic analysis, Project/Program management, Cross-functional team leadership, Business transformation, Digital platform management, Data insights analysis, Regulatory compliance, Governance and control, Stakeholder management
Preferred skills
Technical programming (Python, Java, SAS), Data analytics (SQL, Oracle, PowerBI, Tableau), Agile delivery, Change management
Technologies
Python, Java, SAS, SQL, Oracle, PowerBI, Tableau
Responsibilities
Translate business objectives into digital solutions, Lead cross-functional teams for digital platform delivery, Co-design end-to-end digital journeys with design and analytics teams, Manage application deployment, UAT, and production escalations, Formulate governance and business continuity plans, Monitor digital platform performance and KPIs
Seniority
Senior, hands-on IC with strategic oversight
