Business Consulting Senior Specialist
Core
Senior Business Process Specialist driving strategic analysis, requirements definition, and organizational change management to solve complex business challenges and improve operations.
Role type
Senior Business Process Consultant / Business Analyst
Builds
Optimized business processes, system requirements, and change management strategies
Domain
Business Operations / Process Improvement
Deliverable
product features
Required skills
Business process analysis, Requirements elicitation, Organizational change management, Stakeholder negotiation, Root cause analysis, Documentation
Preferred skills
Cost-benefit analysis, Workflow design, Data-informed recommendations
Technologies
N/A
Responsibilities
Investigate and prioritize operational issues to support service requests; Elicit and validate business needs to create requirements; Identify options to meet business requirements; Document current and future state business processes; Coordinate client acceptance testing and training; Provide analysis and metrics to support business decision-making; Drive organizational change management activities.
Seniority
Senior, hands-on IC