Senior Engineer - Customer Engineering
Core
Manage and monitor customer programs and New Product Introductions (NPIs) in semiconductor fabrication facilities, ensuring timely execution and customer satisfaction.
Role type
Senior Customer Engineer (Semiconductor Fab Operations)
Builds
Customer program success and NPI delivery in wafer fabs
Domain
Semiconductor manufacturing / Wafer Fab operations
Deliverable
client delivery
Required skills
Project planning and risk analysis, Data analysis (PowerBI), System utilization for program management, Technical and quality issue communication, Cross-departmental collaboration, EHSS compliance
Preferred skills
Wafer fab technical environment experience, Customer-facing communication, Problem-solving
Responsibilities
Manage and monitor customer programs and NPIs in Fabs, Process and manage customer interfaces with timely closed-loop response, Support and utilize Customer scorecards and QBR feedback, Plan, monitor and control overall project plans and risk analysis, Effectively communicate technical and quality issues to customers, Comply with environmental, health, safety and security (EHSS) systems
Seniority
Senior, hands-on IC
