Sr Specialist - User Research Operations
Core
Support the planning, coordination, execution, and continuous improvement of user research and human factors studies across the product development lifecycle to deliver user-centered insights.
Role type
Senior Specialist, User Research Operations
Builds
User-centered insights for product design and development in healthcare/medical devices
Domain
Healthcare / Medical Devices / User Research
Deliverable
production ML models | product features | dashboards & analysis | research
Required skills
User research methods (usability testing, interviews, contextual inquiry, heuristic evaluations, cognitive walkthroughs), study logistics coordination, data synthesis, facilitation, project coordination, compliance/governance management
Preferred skills
Experience working with healthcare professionals/patients, regulated product development environment experience
Technologies
Microsoft Office, collaboration tools
Responsibilities
Execute user research and human factors studies, coordinate end-to-end study logistics, prepare study materials and manage recordings, collect and synthesize research data, maintain research facilities and equipment, support compliance and administrative activities, drive research operations excellence through process improvements
Seniority
Senior, hands-on IC
