Staff Product Manager - Customer Authentication
Core
Define strategy and roadmap for secure, passwordless customer authentication across GM's web, mobile, and vehicle experiences.
Role type
Staff Product Manager (Identity & Authentication)
Builds
Unified GM identity ecosystem supporting web, mobile, and in-vehicle interactions
Domain
Automotive, Connected Vehicle, Cybersecurity
Deliverable
product features
Required skills
Product strategy, Roadmap management, Cross-functional leadership, Data-driven decision-making, Technical product knowledge, Stakeholder influence, Privacy compliance, Agile execution
Preferred skills
Experience with FIDO2/WebAuthn, Biometric authentication, Risk-based authentication, NIST/GDPR standards
Technologies
FIDO2, WebAuthn, Biometrics, Microsoft Entra External ID, NIST SP 800-63B-4
Responsibilities
Define product vision and roadmap for authentication; Lead implementation of progressive authentication methods; Partner with engineering and security teams; Ensure compliance with security and privacy regulations; Drive adoption of low-friction authentication; Communicate strategy to executive leadership.
Seniority
Staff, hands-on IC with strategic influence