SSM Global Operations COE – Systems Analyst
Core
Configure digital forms and workflows, validate business requirements, and support production releases for the Digital Retail Platform (DRP) within the automotive industry.
Role type
Systems Analyst (Digital Forms & Workflow Configuration)
Builds
Configured digital forms, workflows, and operational reports for dealership operations
Domain
Automotive / Digital Retail Platform
Required skills
Digital form configuration, workflow design, data validation, quality assurance, UAT coordination, operational reporting, data cleansing, SQL, Power BI, Jira
Preferred skills
DRP Forms environment, D360, Adobe Pro, Postman, Python, Power Query
Technologies
DRP Form Configurator, D360, Jira, Power BI, Excel, Postman, FileZilla, SQL, Python, Power Query
Responsibilities
Process and validate dealership form submissions; configure digital forms and workflows in DRP; execute quality assurance and user acceptance testing; build and maintain operational reports; investigate and resolve configuration and process issues; support production releases and post-go-live verification.
Seniority
Mid-level, hands-on IC
