Global Ops CoE - Fulfillment Center Business Services Senior Analyst
Core
Senior Analyst supporting the establishment and optimization of GM's global fulfillment center network through data analysis, process validation, and system implementation.
Role type
Senior IC Operations Analyst (Fulfillment Center Business Services)
Builds
Fulfillment center operational processes and data reporting systems
Domain
Automotive / Supply Chain / Operations
Deliverable
dashboards & analysis (via careerplan.io/jobs/JR-202621234-global-ops-coe-fulfillment-center-business-services-senior-analyst-at-generalmotors)
Required skills
Data analysis, Process improvement, Project management, Statistical analysis, System implementation, Root cause analysis, Data validation, Reporting, Documentation
Preferred skills
DBX, Salesforce, Automotive dealership environment experience
Technologies
Excel, Power BI, KNIME, Enterprise databases
Responsibilities
Validate dealer and customer-facing systems and identify root causes for fixes; Identify data trends to drive systematic resolutions; Develop standardized desk processes and create program outcome reports; Define workflows to collect data for organizational reporting; Create and maintain system and process documentation; Analyze data and prepare reports/dashboards for leadership using analytics tools.
Seniority
Senior, hands-on IC
