Coordinador de Convenios Homecare
Core
Manage Homecare and Oxygen Therapy agreements to ensure operational efficiency, SLA compliance, care continuity, and coordination between clinical delivery, billing, and service sustainability.
Role type
Homecare and Oxygen Therapy Agreement Coordinator
Builds
Homecare and Oxygen Therapy services for institutional clients
Domain
Healthcare / Industrial Gases
Deliverable
client delivery
Required skills
SLA management, field supervision, contract execution, incident reporting, multi-disciplinary coordination, process management, clinical service activation, resource efficiency monitoring
Preferred skills
SAP usage, oxygen therapy expertise, homecare management
Technologies
Office, Chile Compras, SAP
Responsibilities
Execute and ensure contract compliance via SLA control and visit coverage; manage and supervise home visit schedules including verification of own and outsourced services; identify and report clinical and technical improvement opportunities; manage patient and client claims coordinating with internal areas; coordinate patient intake, follow-up, and care continuity; supervise on-site oxygen therapy execution and protocol compliance; coordinate and supervise clinical teams and home providers; monitor agreement indicators and report deviations; prepare management reports on patients, services, and incidents; coordinate with internal areas, clients, and providers for service execution and contingency resolution; support bidding, pre-billing, and training processes.
Seniority
Mid-level, hands-on coordinator