Senior Manager, Application Systems
Core
Senior Technology Manager leading enterprise application systems for upper funnel acquisition, customer activation, and engagement at CarMax, focusing on AI-powered discovery, generative engines, and personalized shopping experiences.
Role type
Senior Manager, Application Systems & AI Strategy
Builds
Large suite of application systems and solutions for vehicle discovery, search, content, and AI-driven answer engines
Domain
Automotive retail, eCommerce, Generative AI, Machine Learning, Information Retrieval
Deliverable
production ML models | product features | infrastructure
Required skills
Strategic planning, team leadership, stakeholder management, enterprise software development, eCommerce user journey design, AI/LLM strategy, SEO/GEO, system health & compliance, experimentation culture
Preferred skills
Experience with agentic AI workflows, MCP protocols, agent-to-agent interoperability, accessibility (WCAG), Core Web Vitals optimization
Technologies
Cloud, Generative AI, Agentic AI, Machine Learning, Natural Language Processing, LLMs, Search Engine Optimization (SEO), Generative Engine Optimization (GEO), MCP, API integrations
Responsibilities
Partner with business areas to deliver technology solutions for customer acquisition; Direct planning, development, and maintenance of application systems; Lead teams through shift to AI-assisted and agentic development; Shape strategy for content management, personalization, and AI-powered discovery; Ensure system health, compliance, and secure operations; Drive experimentation and measurement culture; Design experiences for both human shoppers and AI agents/bots
Seniority
Senior, hands-on IC with management responsibilities
