Data Center Technician - Level II - fibre knowledge
Core
Maintain and evolve critical data center infrastructure, ensuring customer satisfaction through order fulfillment, installations, and cross-connects.
Role type
Level II Data Center Technician (Operations)
Builds
Physical data center infrastructure including fiber trays, ladder racks, customer equipment, and cabinets for digital infrastructure customers.
Domain
Data Center Operations / Telecommunications
Deliverable
physical/clinical work
Required skills
Fiber cabling installation and termination, Cat6a cabling techniques, Layer 1 cross-connect certification testing, rack and stack operations, cable management (coax, fiber, twisted pair), network protocol awareness (TCP/IP), basic hardware configuration, work order queue management.
Preferred skills
Experience in telecomms or data centers, familiarity with Windows OS, ability to work shift rotations including night shifts.
Responsibilities
Rack and stack customer equipment, perform semi-basic cage installations, support standard operating cross-connect work orders, review and respond to work order requests, maintain asset databases, escort customers and provide access control.
Seniority
Entry to Mid-level, hands-on IC