Data Center Customer Operations Engineer Ⅲ Osaka - カスタマーオペレーションズエンジニア3 (大阪)
Core
On-site Data Center operations supporting customer equipment installations, cabling, testing, and troubleshooting within standard operating procedures.
Role type
Junior IC Data Center Operations Engineer
Builds
Physical data center infrastructure (racks, cables, cages) and customer connectivity
Domain
Data Center / Physical Infrastructure
Deliverable
physical/clinical work
Required skills
Physical cabling and rack installation, Fiber optic testing, Customer access control and escorting, Ticket queue management, Vendor coordination, Basic network layer 1 testing
Preferred skills
IT Helpdesk experience, Data Center operations experience, Sales/customer service experience, English business communication
Technologies
Fiber optics, Copper cabling, Layer 1 testing equipment
Responsibilities
Rack and stack customer equipment, Perform fiber and copper cabling installations, Execute standard operating procedure testing and troubleshooting, Manage work order queues and escalate issues, Escort customers and manage site access, Coordinate with vendors on-site
Seniority
Junior, entry-level IC
