Data Center Customer Operations Engineer Ⅲ Osaka - カスタマーオペレーションズエンジニア3 (大阪)
Core
Hands-on data center operations engineer performing physical installations, cabling, testing, and customer support in a digital infrastructure facility.
Role type
Mid-level IC data center customer operations engineer
Builds
Physical network infrastructure, customer equipment installations, and cross-connects
Domain
Data center operations / Digital infrastructure
Deliverable
physical/clinical work
Required skills
Fiber optic testing, rack and stack, cable management, customer access control, shift work adaptability, bilingual communication (Japanese/English)
Preferred skills
IT industry experience, data center operations experience, support center experience, sales/customer service experience
Technologies
Fiber trays, ladder racks, coax, fiber, twisted pair copper, layer 1 testing
Responsibilities
Perform network cabling and fiber testing, execute customer equipment installations and rack stacking, manage customer access and escorting, handle incident escalation, support vendor projects, maintain work order queues and asset databases
Seniority
Junior to Mid-level, hands-on IC
