Program Coordinator IV
Core
Manage manufactured and modular housing complaints, lead administrative staff, and coordinate statewide training programs for licensees.
Role type
Senior Program Coordinator / Team Lead
Builds
Complaint resolution workflows, training curricula, and audit reports for manufactured housing
Domain
Government regulation of manufactured and modular housing
Required skills
complaint administration, team leadership, training program development, financial reconciliation, regulatory compliance, stakeholder communication, inspection coordination, web content management
Preferred skills
experience in manufactured housing, supervising administrative staff, developing training programs
Technologies
NC E Procurement system, online complaint and licensing platforms
Responsibilities
Review and document consumer complaints, lead administrative personnel, develop and oversee training/testing programs, coordinate field inspections and audits, manage financial reconciliations, maintain web content
Seniority
Senior, hands-on IC with team lead responsibilities