Correctional Training Specialist
Core
Develops and manages large integrated software systems (OPUS) and designs training programs for field staff to navigate mainframe and web-based applications in a correctional environment.
Role type
Senior IC training specialist (correctional IT systems)
Builds
Training materials and programs for OPUS system adoption
Domain
Corrections + Enterprise Software Training
Required skills
Software system training design, Mainframe application support, Web application support, Hardware troubleshooting, Training program coordination, Technical documentation
Preferred skills
OPUS system experience, Audio/visual equipment operation, Multi-course instruction planning
Technologies
Mainframe, Web applications, Audio/visual software
Responsibilities
Structure and design training materials for OPUS system navigation, Provide phone support for mainframe/web/hardware issues, Serve as Division Site Security Administrator, Participate in OPUS enhancements research and implementation
Seniority
Senior, hands-on IC