Associate Field Service Engineer (Fixed Term – 12-month assignment)
Core
Train with field service teams to support flow cytometry equipment installations, preventive maintenance, troubleshooting, and repairs at customer sites in the New England and NY Metro regions.
Role type
Associate Field Service Engineer (Fixed-term)
Builds
Flow cytometry analysis and sorting technology for life science research institutions and biotech companies
Domain
Biotechnology / Life Sciences / Medical Devices
Deliverable
Physical/clinical work (equipment maintenance and repair)
Required skills
Flow cytometry instrumentation knowledge, optics/fluidics/electronics/pneumatics understanding, technical troubleshooting, preventive maintenance, Salesforce usage, documentation, travel logistics
Preferred skills
Basic flow cytometry understanding, Engineering/Biomedical/Life Sciences background
Technologies
Flow cytometry systems, Salesforce
Responsibilities
Train alongside experienced engineers on installations and repairs, assist with troubleshooting technical issues, maintain service parts inventory, travel to customer sites, work remotely for phone support, prepare field service reports
Seniority
Entry-level, recent graduate
