Sr. Field Service Engineer
Core
Installation, diagnosis, troubleshooting, service, and repair of complex equipment and systems, including on-site product testing.
Role type
Senior Field Service Engineer
Builds
Operational reliability of complex equipment and systems for external customers
Domain
Consumer electronics / Industrial equipment maintenance
Deliverable
physical/clinical work
Required skills
troubleshooting, technical repair, customer service, product testing, system operation and maintenance, relationship building, record keeping
Preferred skills
understanding of production processes, analysis of failure factors
Technologies
complex equipment and systems
Responsibilities
Install, diagnose, troubleshoot, service, and repair complex equipment; perform on-site product testing; develop working relationships with customers for technical support; serve as company liaison for administrative and technical matters; work with internal engineering, sales, and marketing teams
Seniority
Senior, moderate supervision
