Jira Manager
Core
Strategic administration, governance, and optimization of the Jira platform and Atlassian tools to support business workflows, project delivery, and operational excellence across the organization.
Role type
Senior Jira Platform Manager
Builds
Scalable, secure, and well-governed Jira ecosystem aligned with business needs
Domain
IT Operations / Project Management / Software Development
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Jira administration, workflow design, permission schemes, automation rules, stakeholder management, reporting frameworks, platform migrations, change control, security compliance
Preferred skills
Confluence and Jira Service Management expertise, Atlassian marketplace apps (ScriptRunner, Automation for Jira), Agile/Scrum/Kanban/ITIL frameworks, API integrations, global environment experience, Atlassian certifications
Technologies
Jira Cloud, Jira Data Center, Confluence, Jira Service Management, ScriptRunner, Automation for Jira, Insight/Assets, Structure, Tempo
Responsibilities
Own the Jira platform strategy, roadmap, and operational health; establish governance standards and configuration controls; oversee day-to-day administration including projects, workflows, and system settings; drive process optimization through workflow redesign and automation; develop dashboards and metrics for leadership visibility; lead and mentor Jira support resources; ensure access controls, security, and audit readiness; manage platform upgrades, migrations, and release activities.
Seniority
Senior, hands-on IC with leadership responsibilities