Health Insurance and Payroll Associate
Core
Process monthly/weekly supplemental payroll, verify income, manage health insurance enrollment/cancellations, and reconcile member benefit data for state pension and healthcare plans.
Role type
Administrative Specialist II (Payroll & Health Insurance Associate)
Builds
Accurate payroll deductions, health plan premium billing, and member eligibility records for state retirees and disability participants.
Domain
Public sector administration (State of North Carolina)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Payroll processing, health insurance workflow management, data reconciliation, report generation, complex problem analysis, customer inquiry resolution, system data entry
Preferred skills
Experience with third-party vendor data submissions, knowledge of state pension/healthcare policies, proficiency in internal database systems
Technologies
ORBIT, iTedium, Benefit Focus, external vendor databases
Responsibilities
Process health insurance enrollments, changes, and cancellations; run monthly and weekly supplemental payrolls; reconcile member accounts and resolve premium deduction discrepancies; respond to internal and external customer inquiries; generate reports and correspondence; verify member data for deductions and credits.
Seniority
Mid-level, hands-on IC