Radi Imaging Patient Rep CCMCP
Based in United States
Core
Provide customer service to patients, families, and visitors in the Radiology department while managing phone calls and processing requests for protected health information (PHI) release.
Role type
Radiology Patient Representative
Builds
Patient experience and administrative workflow in Radiology
Domain
Healthcare / Radiology
Deliverable
client delivery
Required skills
Customer service, multi-line phone handling, PHI request processing, medical record integrity, image library organization, basic computer skills, typing (40-50 wpm)
Preferred skills
Image Library experience, Release of Health Information experience
Responsibilities
Answer multi-line phone calls, process PHI release requests, maintain patient medical record integrity, organize image library, assist in training new employees
Seniority
Entry-level, support staff