FOH Host Seasonal - Roundhouse
Core
Front-of-house host managing guest reservations, seating, and dining room flow at a Cineplex restaurant.
Role type
Front-of-house host
Builds
Guest dining experience and reservation management
Domain
Hospitality / Entertainment
Deliverable
product features
Required skills
Reservation management, guest greeting, table assignment, payment processing, complaint handling, menu knowledge, cleaning
Preferred skills
Customer service experience, attention to detail, communication, problem-solving
Technologies
POS systems, reservation software
Responsibilities
Receiving and recording guest reservations and assigning tables; Greeting guests and escorting them to seating areas; Speaking with guests to ensure satisfaction and address complaints; Accepting guest payments; Cleaning designated areas per hygiene requirements