Intake Specialist
Core
Intake Specialist for behavioral health services, gathering screening information to direct callers to appropriate care levels and ensuring accurate documentation.
Role type
Intake Specialist
Builds
Behavioral health intake and appointment coordination
Domain
Behavioral health / Mental health services
Deliverable
client delivery
Required skills
Eligibility verification, appointment coordination, medical record documentation, client engagement, insurance verification, demographic data management
Preferred skills
Bilingual (English/Spanish)
Technologies
Electronic medical record systems
Responsibilities
Obtain caller information to determine pay-source and eligibility; coordinate initial appointments and emergency evaluations; maintain clinician schedules; direct callers with risk factors to clinicians; update demographic information in medical records; assist with billing functions.
Seniority
Entry-level to Mid-level