Sr. Network Operations Analyst
Core
Provide real-time operational support for a complex communications network including fiber optic transport, leased circuits, and IP/MPLS routing and switching infrastructure.
Role type
Senior Network Operations Analyst
Builds
Maintains and monitors network environment to ensure reliability, performance, and security
Domain
Energy sector, Telecommunications/Network Infrastructure
Required skills
Network troubleshooting (Layers 1-3), Enterprise monitoring platforms, Incident management, Change control, Disaster recovery planning, Technical documentation, Vendor management
Preferred skills
Cloud architectures, Configuration management, Systems performance monitoring, DevOps, Infrastructure as Code (IaC), Systems designs
Technologies
IP/MPLS, TCP/IP, DNS, DHCP, Firewalls, Routers, Microsoft Windows, Agile
Responsibilities
Respond to support tickets and resolve escalated technical issues, Coordinate departmental projects and design/evaluation of computing services, Provide leadership for resolution of moderate to complex operational issues, Maintain disaster recovery plans and coordinate drills, Lead creation of technical documentation and training materials, Prepare communications and presentations on system enhancements
Seniority
Senior, hands-on IC
