IT Program Director F/M
Core
Lead technology teams managing tools for product and services data, specifically PIM, Pricing, and SRM applications, serving the merchandising and services business leaders.
Role type
Senior IT Program Director
Builds
Technical capabilities and automated processes for merchandising and service management
Domain
Workplace products distribution / Retail IT
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Team coaching and development, Strategic planning for technology, Process automation, Vendor technology management, KPI monitoring and SLA management, Total cost of ownership reduction, Talent succession planning, IT strategy leadership
Preferred skills
Experience in merchandising, sales, service, ecommerce, or Marketing technology
Technologies
PIM, Pricing tools, SRM
Responsibilities
Define and implement technical capabilities to enable merchandising strategy, Collaborate with Merchandising teams to automate service and processes, Develop and monitor key performance indicators for technology products, Identify measures to reduce total cost of ownership, Develop manager and expert talents for succession planning, Act as a trusted advisor to Group IS Director and IT Leadership Team
Seniority
Senior, hands-on IC with management responsibilities
