Collector
Core
Proactively follow up on outstanding receivables to ensure healthy customer aging and cash flow for Lyreco Belgium.
Role type
Credit Collector
Builds
Cash flow and healthy customer aging
Domain
B2B Supply Chain / Credit Management
Required skills
Analytical thinking, Negotiation, Dispute resolution, Customer relationship management, Data reporting, Process improvement, Digital tool adoption, AI tool usage, Microsoft Office (Excel, Outlook, Word), SAP
Preferred skills
Financial or economic degree, Experience in credit control/debtors management, Interest in digital tools and AI
Technologies
SAP, Microsoft Office, ChatGPT
Responsibilities
Proactively follow up on outstanding receivables, Maintain professional contact with customers via phone and email, Analyze and resolve disputes with Sales and Customer Service, Report key performance indicators to the Credit Manager, Ensure accurate and up-to-date customer administration, Contribute to departmental improvement projects and process optimization, Explore and use digital solutions and AI tools to enhance communication and efficiency
Seniority
Individual Contributor