[LTA-PT] MANAGER/DEPUTY/ASSISTANT MANAGER, TICKETING EXPERIENCE (TICKETING STRATEGY & PROJECTS)
Core
Lead the strategy and implementation of public transport ticketing systems, focusing on policy creation, experience enhancement, and the transition to Account-Based Ticketing.
Role type
Manager/Deputy/Assistant Manager, Ticketing Strategy & Projects
Builds
Public transport ticketing systems and policies
Domain
Public Transport / Transportation Policy
Required skills
Project management, policy formulation, data analysis, stakeholder collaboration, financial sustainability analysis
Preferred skills
Experience with Card-Based to Account-Based Ticketing transition
Responsibilities
Conduct analysis of existing ticketing strategies, enhance ticketing experience and concession policy, collaborate with stakeholders to gather insights, formulate recommendations for financial sustainability, oversee policy implementation, monitor policy effectiveness and adjust as needed
