Deputy Director (WPD)
Core
Designing, implementing, and reviewing operational policies and service delivery plans for government programmes targeting individuals, ensuring alignment with policy intent and outcomes.
Role type
Senior IC Deputy Director (Programme & Service Delivery)
Builds
Operational policies, service delivery plans, partnership agreements, and funding support schemes
Domain
Public sector / Social services / Employment services
Required skills
Strategic partnership management, grant governance, stakeholder management, policy implementation, audit risk management, budget estimation, team leadership, process improvement
Preferred skills
Cross-agency collaboration, service design, data analysis for effectiveness review, negotiation strategies
Technologies
None stated
Responsibilities
Designing and enhancing partnership collaborations with government, union, community, and private sector agencies; Managing strategic partnerships and performance oversight of institutional partners; Leading implementation of funding support schemes and grant governance; Managing individual and employer-facing appeals and feedback processes; Guiding teams to implement risk mitigation mechanisms and enforce audit findings
Seniority
Senior, hands-on IC
