Senior Manager (Platforms & Automation) / IT & Services
Core
Oversee operations and maintenance of enterprise IT platforms (ServiceNow, M365, Azure, AWS, Google Workspace) while driving automation, governance, and risk management for Temasek Polytechnic's digital workplace.
Role type
Senior Manager, Platforms & Automation
Builds
Enterprise IT platforms, automated provisioning workflows, and standardized deployment pipelines
Domain
Higher Education / Enterprise IT Infrastructure & Cloud
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Azure/AWS platform management, infrastructure automation (Terraform), team leadership, project delivery, risk assessment, vendor contract management, observability, incident management
Preferred skills
CNPA or CNPE certifications, AI/automation integration
Technologies
ServiceNow, M365, Intune, Azure, AWS, Google Workspace, Terraform
Responsibilities
Monitor system performance and resolve incidents to ensure high availability; drive adoption and optimization of cloud platforms; collaborate with security teams to ensure compliance; lead and develop platform and vendor teams; manage vendor contracts and performance; represent the institution in cross-institutional initiatives; define project scope and outcomes for digital workplace enhancements
Seniority
Senior, hands-on IC with team management
