Sales/Customer Specialist
Core
Guiding customers through vehicle sales, appraisals, test drives, and financing while managing inventory and service coordination.
Role type
Customer Specialist in Training (Sales & Service)
Builds
Used vehicle sales transactions, appraisals, and service repair orders
Domain
Automotive retail / Used car sales
Deliverable
product features
Required skills
Vehicle condition assessment, inventory management, paperwork processing, cosmetic inspection, customer guidance, data transcription, physical lifting
Preferred skills
Retail sales experience, Microsoft Office proficiency
Responsibilities
Guide customers through sales and financing, conduct vehicle appraisals, manage inventory check-ins and scanning, perform cosmetic inspections, coordinate service appointments, handle transaction paperwork and payments
Seniority
Entry-level, hands-on IC
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