Case Manager, Clinical Services
Core
Coordinate services and care for patients, providing coaching, strategies, and coordination of health and wellness resources to help them live more fully.
Role type
Case Manager (Clinical Services)
Builds
Treatment plans and care coordination strategies
Domain
Behavioral health and mental health services
Required skills
crisis intervention, motivational interviewing, active listening, treatment plan development, care coordination, health system navigation, documentation in Electronic Medical Records, ethical practice standards
Preferred skills
Electronic Health Record experience
Responsibilities
Help patients navigate the health care system through coaching and education; Coordinate behavioral and primary care needs; Refer and advocate for additional services; Develop, implement, and update treatment plans; Enter documentation into Electronic Medical Record; Connect with clients face-to-face, via telehealth, and by phone; Assist clients with developing natural support systems.
Seniority
Entry to Mid-level, hands-on IC