Access Center Case Manager
Core
Conducts intake assessments, coordinates admissions and discharges, and connects clients with appropriate levels of care for inpatient or diversion services.
Role type
Access Center Case Manager
Builds
Crisis response and care coordination pathways for behavioral health clients
Domain
Behavioral Health / Mental Health
Deliverable
client delivery
Required skills
Intake assessment, treatment plan development, case record management, resource advocacy, crisis response, care coordination
Preferred skills
Mental health and addictions services knowledge, Baker Act and Marchman Act knowledge, behavioral health payer system knowledge, emergency screening experience
Technologies
Electronic health records systems
Responsibilities
Complete overall assessment of client's living situation and support system; Participate in development and maintenance of client's treatment plan; Periodically review and update client's record and document case management activities; Advocate for and link client with needed services and resources; Work with clients, families and natural support system in the client's natural environment; Staff client with appropriate team member whenever necessary