Senior Manager, Technical Delivery and Quality
Core
Lead a team of Technical Program Managers and Quality Engineers to deliver strategic software initiatives with predictability, transparency, and quality.
Role type
Senior Manager, Technical Delivery and Quality
Builds
Strategic software delivery initiatives across the software development lifecycle
Domain
Higher Education Technology Services
Deliverable
production ML models | product features | infrastructure
Required skills
Program management, team leadership, delivery flow management, capacity planning, budget management, stakeholder influence, data-driven decision making, SDLC knowledge, quality engineering principles, organizational change management
Preferred skills
Master's degree, higher education environment experience, software engineering background
Technologies
Jira, Confluence
Responsibilities
Lead and develop a team of Technical Program Managers and Quality Engineers; Manage delivery flow across value streams to identify bottlenecks and optimize throughput; Drive planning and operating rhythms including quarterly and annual planning; Partner with Product, Engineering, and business leaders to translate priorities into roadmaps; Establish and improve delivery and quality standards and metrics; Monitor delivery performance and communicate status to leadership; Act as primary escalation point for delivery challenges
Seniority
Senior Manager, hands-on leadership
