Principal Product Manager - Synthetic Monitoring / Digital Experience Monitoring (Cortex XCOR/Chronosphere)
Core
Own the design and execution of synthetic monitoring features for Cortex XCOR, unifying them with real-user data to trace user-impacting issues from symptom to root cause.
Role type
Principal Product Manager (Synthetic Monitoring / Digital Experience Monitoring)
Builds
A unified product for synthetic and real-user monitoring that correlates failures with affected user cohorts and integrates with existing observability signals.
Domain
Cybersecurity / Observability / Developer Infrastructure
Deliverable
production ML models | product features
Required skills
Enterprise software product management, synthetic monitoring, end-to-end browser testing, API testing, CI/CD tooling, OpenTelemetry, test-as-code, SaaS unit economics, AI in product development
Preferred skills
Observability platforms, Digital Experience Monitoring (DEM), Core Web Vitals, MCP servers, design-led product development
Technologies
Playwright, Selenium, Cypress, HTTP, API, DNS, TCP, TLS, OpenTelemetry
Responsibilities
Conduct primary research with SREs and developers to understand journey-testing workflows; Maintain close contact with customers and field teams; Partner with engineers to scope and deliver a coherent product; Own the execution model including scheduling, execution locations, and pricing; Partner with the RUM team to integrate synthetic and real-user data; Set KPIs to measure customer value; Own the end-to-end roadmap; Lead cross-functional teams for cohesive workflows; Partner with product marketing on go-to-market strategy.
Seniority
Principal, early-stage build & strategy
