Principal Product Manager, Services
Core
Architect strategic service, support, and monetization models for a specific Network Security product set, acting as an internal consultant to align Product, Engineering, and GTM teams.
Role type
Principal Product Manager (Services & Strategy)
Builds
Strategic service and support models for Network Security products
Domain
Cybersecurity / Network Security
Deliverable
product features
Required skills
Strategic vision, Go-to-Market strategy, Stakeholder alignment, AI/GenAI integration, Program management, Market analysis, Automation architecture
Preferred skills
Network Security architecture knowledge, NPI/NSI lifecycle expertise, Enterprise support systems (Salesforce Service Cloud), Legacy service model transformation
Technologies
Salesforce Service Cloud, GenAI, Agentic workflows
Responsibilities
Define long-term GTM direction for New Product Introductions (NPIs) and New Service Introductions (NSIs); Mentor and guide NPI Program Managers; Act as a strategic advisor to core Product Managers; Develop standardized service delivery models; Orchestrate scalable Services launches; Lead the roadmap to transition legacy support processes towards an agentic model.
Seniority
Principal, strategy & mentorship
