Principal Product Designer - (Console)
Core
Design end-to-end features and experiences for an AI-native enterprise service management platform, focusing on AI agents, agentic workflows, and enterprise governance.
Role type
Principal Product Designer (B2B SaaS / AI)
Builds
Enterprise service management platform with AI agents and automation
Domain
Cybersecurity / Enterprise IT Service Management / AI
Deliverable
production ML models
Required skills
B2B SaaS product design, Information Architecture, UX design, full product lifecycle ownership, design system creation, mentorship
Preferred skills
AI agent product design, UX for AI agents, AI governance design, emerging AI tools
Technologies
AI tools, design tools
Responsibilities
Translate ambiguous customer requests into shippable designs; own full design process from research to UI; design core workflows for configuring and monitoring AI agents; partner with product and engineering on roadmap; establish and evolve design system; mentor other designers.