Technical Services Delivery Manager
Core
Lead a team of 10–15+ consultants and subcontractors to deliver deployment, upgrade, and strategic security engagements for the Palo Alto Networks Cortex product suite.
Role type
Senior Technical Services Delivery Manager (Team Lead)
Builds
SOC operations, Endpoint protection, Threat Mitigation, Cloud Posture, Runtime, AppSec, and Automation workstreams
Domain
Cybersecurity, Cloud Security, DevOps
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
People leadership, engagement delivery, pre-sales scoping, customer escalation management, partner/subcontractor management, practice strategy
Preferred skills
CISSP, PMP, CCSP, CISM, public sector procurement knowledge
Technologies
Salesforce, Clarizen, G-Suite, AWS, Azure, GCP, SOAR, CI/CD
Responsibilities
Hire, develop, and schedule 10–15+ consultants; oversee end-to-end service execution across multiple security workstreams; partner with sales to scope engagements and create SOWs; manage complex technical escalations; onboard and manage third-party partners; contribute to new service offering operationalization
Seniority
Senior, hands-on IC with team leadership
