Customer Success Architect, Public Sector
Core
Trusted technical advisor enabling government agencies and defense organizations to adopt, integrate, scale, and optimize Palo Alto Networks security solutions.
Role type
Senior IC Customer Success Architect (Public Sector)
Builds
Security solutions for federal, state, and local public sector entities
Domain
Cybersecurity + Public Sector Government
Required skills
Security Operations (SOC), Security Engineering, Cyber Incident Response, Public Sector compliance frameworks (FedRAMP, NIST, FISMA, CMMC), Multicloud security (AWS GovCloud, Azure Government, GCP), Python/JavaScript scripting, Stakeholder management
Preferred skills
Attack Surface Management (ASM), Cloud Native Application Protection Platforms (CNAPP), Zero Trust Network Access (ZTNA), Industry certifications (CISSP, CISM, CCSP, PCNSC, PCSAE), Military experience
Technologies
SIEM, SOAR, XDR, EDR, AWS GovCloud, Azure Government, GCP, Python, JavaScript
Responsibilities
Serve as SME on security portfolio guiding agency architects and SOC leads; Ensure solutions align with public sector compliance frameworks; Partner with Product/Engineering/Sales to represent customer requirements; Translate technical solutions into standardized knowledge base articles and playbooks; Conduct architectural reviews and maturity assessments for SOC environments
Seniority
Senior, hands-on IC
