Senior Manager of Product Management (Operations & Reliability - AI Firewalls)
Core
Lead a Product Management team to ensure AI Firewall services meet a 99.99% SLA by driving processes, tooling, and capabilities for resilient, self-healing cloud SaaS services.
Role type
Senior Manager of Product Management (Operations & Reliability)
Builds
Resilient, self-healing cloud-delivered security platform services
Domain
Cybersecurity / Cloud Infrastructure / AI
Deliverable
production ML models
Required skills
Product management leadership, cloud operations, distributed systems, reliability engineering, DevOps, data-driven prioritization, AI tool usage
Preferred skills
Release management, canary deployments, observability, monitoring, incident management
Technologies
AI tools, cloud platforms, monitoring tools
Responsibilities
Build and mentor a high-performing Product Management team; Own product strategy for operational excellence and service quality; Partner with Engineering and SRE to improve deployment pipelines and release processes; Drive initiatives to improve availability and resilience; Define operational runbooks and automated diagnostics; Lead cross-functional efforts to reduce operational toil; Define and track operational KPIs and reliability metrics.
Seniority
Senior, hands-on IC with team leadership
